Vlue Help

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Please complete the form and a member of our team will contact you right back!

Do you have more questions?

Please, contact us by email at support@vlue.com and from Monday to Friday, from 7:00 am to 6:00 pm (EST) at +1 (786) 833-8583

Frequently Asked Questions

MOST TALKED ABOUT TOPICS

How can I register?
To register with Vlue, first make sure you have the App downloaded on your device. Then, follow the instructions that appear in the app to complete your registration as a driver. This includes providing personal information, driving license, vehicle documentation, and setting up your profile. Once you have completed this process, you will be ready to start driving on the platform.
Can I refer my friends or family to drive with Vlue?
Yes, you can refer friends and family to join as drivers or passengers on Vlue. Once they have completed their registration as a driver, their account will be associated with a unique referral code that they can share with others. This is a great way to leverage your network and take advantage of the additional benefits that both you and your referrals will receive.
May I work for other ride-sharing companies?
Yes! You may work for other ridesharing companies. In fact, if you already do, we love that you have experience in the industry.
What type of vehicles does Vlue accept?
Vlue only accepts vehicles that meet certain requirements to ensure the comfort and safety of passengers. Vehicles must be 12 years or younger from their manufacturing date and must have the capacity for 4 passengers plus the driver. It is essential that the windows and air conditioning are in working conditions and that the vehicle is in good shape without aesthetic damage. Vehicles with trademarks, taxi cabs, government cars, or other marked vehicles are not accepted.
How can I download the App?
You can download the Vlue App from the AppStore or PlayStore on your mobile device. Simply search for 'Vlue Driver' and follow the download instructions. Once you have downloaded the app, you can proceed to register as a driver by following the prompts provided in the app. You can also use the Vlue Link: https://driver.vlue.com
Does Vlue offer Delivery or Courier service?
At the moment, our app focuses exclusively on providing mobility services for passengers, so we do not offer delivery or courier services. We are committed to providing a safe and reliable transportation service for our users, and we are constantly evaluating new opportunities and features to enhance the experience of our drivers and passengers.
Can I drive with Vlue if someone else is named on the insurance policy?
No, at Vlue we prioritize the safety of our drivers and passengers. Therefore, it is a fundamental requirement that the person behind the wheel is the same one listed on the vehicle's insurance policy. This measure ensures that all drivers are adequately covered by insurance and meet the safety standards established on our platform.
Can people without residence drive with Vlue?
Vlue drivers can start driving immediately, but only if they meet two essential requirements: they must have a valid Social Security Number (SSN) and a valid driver's license. These documents are necessary to verify the driver's identity and ensure they meet the legal requirements to operate a vehicle. Once they provide these documents, Vlue conducts a background check before allowing them to start driving on the platform. This is done to ensure the safety of both drivers and passengers.
Why choose Vlue?
Choosing Vlue is the best decision you can make as a driver! We offer the best payouts in the market for drivers and with our flat rate, we eliminate unpleasant surprises. With Vlue, you can enjoy a profitable and worry-free driving experience, allowing you to maximize your earnings while having fun on the road.
Where does Vlue operate?
Vlue currently operates exclusively in the Florida state. However, we encourage you to stay tuned for future expansions and updates, as we might consider expanding to other areas in the near future.

Do you have more questions?

Please, contact us by email at support@vlue.com and from Monday to Friday, from 7:00 am to 6:00 pm (EST) at +1 (786) 833-8583

Getting started as a driver with us is easy and quick!

To register as a driver on Vlue, you will need to submit the following documents.

Vehicle Minimum requirements

Model year 2010 or later to drive in Florida.
Auto, minivan or SUV of 4 doors.
Good conditions without aesthetic damage.
Without trademarks.

Registration

Vlue accepts documents from official and temporary records. It is not necessary for the vehicle to be registered in your name in order to comply with the requirements, but the insurance VIN must be compatible with the VIN in the registry. All drivers must have their own insurance policy in accordance with local and state laws. Your name should be listed as the driver, as well as the make and year of the vehicle.

Driver Minimum Requirements

Everyone can drive with the Vlue app if they meet the following minimum requirements:

Have the minimum age required by your state law.
Have a valid U.S. driver’s license.
Have at least one year of driving experience in the U.S. (3 years if you are under 23).
Have a vehicle that meets the requirements.

Contact Us

FAQs

Documentations

Get in touch

Frequently Asked Questions

Getting started as a driver with us is easy and quick!

Vehicle Minimum requirements

Registration

Driver Minimum Requirements

BE PART OF VLUE

Contact Us

FAQs

Documentations

Get in touch

Frequently Asked Questions

Getting started as a driver with us is easy and quick!

Vehicle Minimum requirements

Registration

Driver Minimum Requirements

BE PART OF VLUE

Getting started as a driver with us is easy and quick!